Policies & Procedures

Safety, Policies and Procedures

  • On July 1, 2011 Skate Canada implemented a Helmet Use policy. This policy was implemented as a proactive safety measure to help protect members in the early stages of the CanSkate program that are learning how to skate. Skate Canada believes it is an appropriate time to implement such a policy to help prevent future injuries to its members that are learning how to skate. In the development of the policy Skate Canada consulted various groups of individuals including parents, and the policy was approved by the Skate Canada Board of Directors earlier in 2011.

    Skate Canada is proud of its CanSkate program, the best learn-to-skate program in Canada, and we will continue to develop policies and programming that create a better and safer learn-to-skate experience for our skaters. If you would like more information on helmet use and injury prevention we recommend you visit Parachute Canada.

    Coaches, clubs or skating school should not dictate that a skater should not wear a helmet.  

    • Skaters working on STAGE 5 and below, as well as all skaters in the PowerSkate program, MUST wear CSA approved hockey helmets.

    • Skaters working on STAGE 6 or higher may choose to continue to wear a helmet at their discretion. The skater, parent/guardian have the final say as to whether or not the skater will or will not wear a helmet.

    • Coaches are in charge of ensuring what a skater wears on the ice is safe. This applies to clothing, hair, skates etc.

    How should the hockey helmet fit?

    • A hockey helmet should fit snug to prevent any shifting and maximize protection. Make sure the chinstrap can be adjusted so it gently makes contact under the chin when fastened.

    • For an adjustable helmet, open it to the largest setting and gradually begin to downsize the helmet until a comfortably snug fit is achieved. The helmet should rest on the head so that the rim is one finger width above the eyebrow and making contact with the top of your head.

    • Although most helmets are lined with protective foam, some helmets will feel better than others. Try on different brands of helmets for fit and comfort.

    • All CSA certified helmets have a sticker indicating their certification.

    Why only hockey helmets?

    Hockey helmets are designed to help protect against head injuries occurring on ice, whether from a fall or collision. A bicycle helmet, for example, is designed to protect against head injuries should a fall occur while riding a bicycle. It is important to ensure that when a skater is on the ice, they are protected with equipment designed for their sport or activity.

    Are face masks required as well?

    Face masks are not mandatory; however young skaters may benefit from the added protection.

    Are used hockey helmets acceptable?

    Hockey helmets and face protectors sold in Canada must meet safety standards set by the Canadian Standards Association (CSA). If the CSA sticker is not present, throw the product away. Hockey helmets must have labelling with the date of manufacture and have a chin strap.  CSA takes the position that the life span of a helmet is not easy to determine and so CSA does not give expiry dates for hockey helmets. CSA advocates that “consumers should exercise good judgement as to the suitability of a hockey helmet for play. Helmets that are cracked, have loose fitting or missing liner pieces, or that have been subjected to a severe blow should be replaced. For a hockey helmet to function effectively, it must be in very good working order and worn properly in accordance with the manufacturer’s instructions.”

    Can a parent sign a waiver absolving the club from any liability and allow their child to participate without a helmet?

    No. The requirement to wear a helmet is a Skate Canada Policy and all clubs and members must abide by our policies. Therefore, in order to participate in the CanSkate program all skaters who have not achieved Stage 5 in the CanSkate program or who lack good balance and control must wear a CSA approved hockey helmet while on the ice.

    Why has up to and including Stage 5 been selected as the benchmark for helmet use?

    Skaters who lack good control/balance when skating forward, backward and have difficulty stopping, as well as maneuvering around obstacles on the ice are at a higher risk of being unable to control a fall, regardless of their age.

    The CanSkate program has been developed to introduce basic skating skills to beginners in a safe and sequential manner. The learning progressions leading to and included in Stage 5 allow skaters to gain the necessary skills (balance, agility, and control) required to safely participate on the ice. While it may be likely that many Stage 5 skaters can skate reasonably well, ice surfaces can be very unpredictable and there is always a risk of falling, no matter what stage a skater is at. CanSkaters participate in a group environment with other skaters on the ice of different levels who may fall and cause other skaters to fall.

    This is an additional cost for parents. Does Skate Canada provide any incentives or fee reductions for CanSkate members having to purchase a helmet?

    Most hockey helmets retail for approximately $50. Many CSA approved hockey helmets are adjustable and could be used for many years of skating both within the club and recreationally outdoors during the winter months. Skate Canada does not currently offer incentives for parents.

    I am a coach. What do I do if there is a skater on the ice that should be wearing a helmet, but is not?

    The helmet policy is not optional for clubs therefore should a skater who, according to our policy must wear a CSA approved hockey helmet, arrives at the rink and wishes to go on the ice without a helmet, he/she must be refused entry onto the ice surface.

    Coaches are aware of this new policy and coaches should not be put into a situation where a skater who must wear a CSA approved hockey helmet is on the ice without the proper helmet. If this happens, the coach should escort the child off the ice as he/she does not meet the Skate Canada helmet policy requirement to participate in that program. Coaches must ensure the safety of the skaters at all times therefore if a skater is on the ice without an approved hockey helmet, this is a safety concern that must be addressed.

    A coach cannot be reprimanded for enforcing Skate Canada Rules and Policies within a club.

    Coaches should encourage and positively reinforce the use of hockey helmets in the CanSkate program

    What other tips could you provide regarding prevention of falls and head injury?

    There are several ways to avoid head injury, in addition to wearing a helmet. The following are some basic guidelines:

    • Use quality equipment - skates with good support, proper fit, laced correctly and sharpened regularly help the skater maintain control on the ice - therefore less chance of falling

    • Dress appropriately - no scarves, overly bulky snowsuits, or hair in the face as this may restrict movement, vision

    • Warm up and cool down appropriately - to avoid muscle strain and stress on the joints

    • Use skill progressions to prepare for more difficult moves; coach must ensure that beginners are taught proper way to fall and get up

    • Ensure coaches have valid first aid certification

    • Group activity and practice areas must be well-supervised; during skill circuits and drills, skaters should be travelling in one direction to avoid collisions.

    • Use pylons to mark any holes or cracks on the ice.

    • Teaching aids must be safe and appropriate for the level of skater.

    • Ensure sufficient space between skaters while executing skills.

    • The number of skaters on the ice should be appropriate to the size and skill level of the skaters, the size of the ice surface and the nature of the activity.

    Enforce on-ice safety rules:

    • get up quickly after falling down

    • look in the direction of travel when skating backwards

    • no pushing, playing tag or other horse play

    • no gum, candy on the ice

    • keep rink doors closed during sessions

    • stops should be done a safe distance from the boards

    • keep first aid kit accessible

    My club is planning to host a Bring a Friend Day and there will be participants on the ice whose skating skill level may not be known prior to the session beginning. What should our club do?

    In order to ensure the safety of all the skaters all "friends" must wear a CSA approved hockey helmet, no matter their skating ability. This will also ensure the coach(es) will be able to begin the session promptly engaging the participants which will provide a positive and fun experience for everyone.

    How can I identify a hockey helmet that is CSA approved? Where will the logo appear on the hockey helmet?

    The CSA approved logo will be found on the back of the hockey helmet affixed to the outer shell of the helmet. For more information about CSA standards visit www.csa-international.org

  • GENERAL

    All Skate Canada member clubs and skating schools who offer a CanSkate program must ensure all CanSkate and Adult CanSkate participants up to and including Stage 5 must wear a CSA approved hockey helmet while on the ice.

    This policy also applies to all other Skate Canada programs, therefore Clubs and skating schools may choose to expand the use of CSA approved hockey helmets in their club as they see necessary.

    In general, anyone who lacks good control/balance when skating forward, backward and has difficulty stopping, as well as maneuvering around obstacles on the ice must wear a CSA approved hockey helmet.

    Clubs and skating schools must ensure this policy is enforced during all skating activities including competitions, carnival days or any other special on ice activities throughout the season for this level of skater.

    This policy is a minimum standard. Sections, at their discretion, may impose a higher standard which all clubs and skating schools within the sections’ boundaries must adopt and implement.

    HELMET USE DURING A COMPETITION OR TEST DAY

    A skater beyond a CanSkate Stage 5 level that chooses to wear a CSA approved hockey helmet during a competition or test day will not be subjected to any deductions in relation to the use of a CSA approved hockey helmet.

  • Purpose

    The purpose of Skate Canada’s Code of Ethics is to outline the organization’s expectations and guiding

    principles for appropriate decision making and behaviour.

    Scope

    This code of ethics applies to all skaters, officials, coaches, employees, board members, volunteers,

    alumni, and hall of fame members of Skate Canada and its affiliate organizations. This code of ethics also

    applies to parents and guardians who participate in and observe related activities.

    Code of Ethics

    I will conduct myself in a manner that is of the highest standards, follows Skate Canada’s vision and mission, and is athlete-centered. I will treat all people with respect, dignity, and sportsmanship.

    I will act on the belief that the athlete as a person is more important than their success or my success in the sport.

    I will conduct myself professionally during all interactions in and surrounding Skate Canada activities.

    I will use positive discipline that includes setting fair rules, listening, problem-solving, encouraging, and being a good example. I will not use harmful methods such as but not limited to hitting, name-calling, yelling, or using insults, intimidation, or rejection.

    I will disclose any conflict of interest and not allow myself to be influenced in a way that could conflict with the best interest of the organization or the organization’s reputation.

    I will not engage in behaviour that is intended to wrongfully manipulate the outcome of a competition or test.

    I will respect the coach/athlete relationship and will not solicit the athlete/s of another coach.

    I will never engage in any exploitative, abusive, or corrupt relationships. I will always act in a kind and judicious manner.

    I will support an inclusive sport for all, regardless of race, ancestry, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability or any other ground of discrimination prohibited by human rights legislation.

    I agree to follow the ISU’s Code of Ethics at all hosted and non-hosted ISU events.

    I agree to advocate and practice the principles of Safe Sport.

    I will not participate in activities that are abusive or criminal. I will also not participate in activities that disrespect human rights or that risk the reputation of Skate Canada.

    I will adhere to all federal, provincial, municipal, and host country laws.

    I will notify Skate Canada if I face any new related criminal charges, ongoing criminal investigations, convictions, or bail conditions.

    I will not use my power or authority in an attempt to coerce another person to engage in sexual activity or to participate in unethical and/or criminal activities.

    I will not in any way behave sexually with children or youth. This includes but is not limited to the use of sexual jokes, language, and/or names; participation in sexual touching and/or exploitation; the use of, reference to, or participation in pornography.

    I will not participate in any form of bullying, harassment, discrimination, physical or verbal abuse, neglect, intimidation, or exploitation.

    I will not use technology or social media to disrespect or exploit others.

    I will not abuse or exploit children or youth in any way and will immediately report to the appropriate authorities and Skate Canada (safesport@skatecanada.ca) if I see or suspect anyone else doing so.

    I will not possess, use, or promote the use of illegal substances or performance enhancing drugs.

    I will follow all of Skate Canada’s bylaws, policies, and rules and commit to reading all amendments and updates at the time of registration and throughout the year.

    I will not attempt to cover up or conceal any conduct of an individual that is, or may be, in breach of this Code and will report any violations.

    I will fully cooperate with Skate Canada’s investigations.

    I understand that a violation of this Code on my part may be subject to disciplinary action up to and including expulsion from Skate Canada.

    The above commitments constitute Skate Canada’s Code of Ethics

  • Policies & Procedures PDF

    SKATER/PARENT/COACHES ETIQUETTE:

    • Skates may not be put on in the lobby. Campus Ice Centre requires all skaters to use the assigned dressing rooms for changing into skates and skating attire. Check the change room number on the TV screen as you enter the arena.

    • The City of Oshawa requires all skaters, parents and coaches to adhere to fire evacuation policies. If the alarm is sounded all individuals must evacuate immediately from the building by the nearest exit and may not re-enter until the Arena staff informs them that the hazard has been cleared.

    • The City of Oshawa requires that all skaters exit the ice when the Zamboni door opens or the buzzer is sounded. They may not enter the ice surface until the Zamboni door has been fully closed.

    • Due to on ice skater safety issues, parents are not permitted to coach, teach, lecture or encourage at the Boards. Interrupting focus during a moving session is considerably dangerous. Parents may enjoy watching their skater from the lobby or the stands.

    • Skaters should commit to an energized work ethic that enhances the training environment. Please do not socialize with skaters or coaches mid ice.

    • Skaters need to be aware at all times of their surroundings to avoid serious collisions. Priority of right of way shall be as follows whenever possible:

    1) skaters in lesson

    2) skaters with music

    3) all other skaters

  • Last updated September 08, 2023

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    We care about data privacy and security. By using the Services, you agree to be bound by our Privacy Policy posted on the Services, which is incorporated into these Legal Terms. Please be advised the Services are hosted in Canada . If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in Canada , then through your continued use of the Services, you are transferring your data to Canada , and you expressly consent to have your data transferred to and processed in Canada.

    13. TERM AND TERMINATION

    These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANYTIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

    If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

    14. MODIFICATIONS AND INTERRUPTIONS

    We reserve the right to change, modify, or remove the contents of the Services at anytime or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

    We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.

    15. GOVERNING LAW

    These Legal Terms shall be governed by and defined following the laws of Canada . Oshawa Skating Club and yourself irrevocably consent that the courts of Canada shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these Legal Terms.

    16. DISPUTE RESOLUTION

    You agree to irrevocably submit all disputes related to these Legal Terms or the legal relationship established by these Legal Terms to the jurisdiction of the Canada courts. Oshawa Skating Club shall also maintain the right to bring proceedings as to the substance of the matter in the courts of the country where you reside or, if these Legal Terms are entered into in the course of your trade or profession, the state of your principal place of business.

    17. CORRECTIONS

    There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

    18. DISCLAIMER

    THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES,EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURESERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS,VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TOOR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANYBANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. ASWITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

    19. LIMITATIONS OF LIABILITY

    IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT,CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF I HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN,OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US . CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

    20. INDEMNIFICATION

    You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, for and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: ( 1 )use of the Services; ( 2 ) breach of these Legal Terms; ( 3 ) any breach of your representations and warranties set forth in these Legal Terms; ( 4 ) your violation of the rights of a third party, including but not limited to intellectual property rights; or ( 5 )any overt harmful act toward any other user of the Services with whom you connected via the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, without defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

    21. USER DATA

    We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

    22. ELECTRONIC COMMUNICATIONS, TRANSACTIONS,AND SIGNATURES

    Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THESERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

    23. MISCELLANEOUS

    These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms Will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.

    24. CONTACT US

    In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at: Oshawa Skating Club RITSON CENTRE P.O. BOX 82516, Oshawa , Ontario L1G 7W7 Canada contactus@oshawaskating.com These terms of use were created using Termly's Terms and Conditions Generator .

Fees and Payment Policy

COVID-19 Safety Protocols

Effective March 21, 2022

With the Province of Ontario taking additional steps to ease public health measures, the City of Oshawa recreation facilities protocols will be as follows:

  • Visitors are asked to adhere to signage and self-screen prior to entering City facilities

    • Proof of vaccination is no longer required 

  • Masking is optional with health and safety protocols strongly recommended. Please be kind!

    • However, anyone returning from travel abroad, must mask when out in public for 14 days.

  • For access to changerooms, please do not arrive more than 30 minutes in advance of your skating session.

  • Also note that capacity limits have been lifted in all indoor public settings